{"id":268,"date":"2013-03-02T13:32:38","date_gmt":"2013-03-02T19:32:38","guid":{"rendered":"http:\/\/handiham.org\/remotebase\/?p=268"},"modified":"2013-03-07T14:05:07","modified_gmt":"2013-03-07T20:05:07","slug":"need-help-read-the-instructions-first","status":"publish","type":"post","link":"https:\/\/handiham.org\/remotebase\/2013\/03\/02\/need-help-read-the-instructions-first\/","title":{"rendered":"Need help? Read the instructions first."},"content":{"rendered":"

\"Handiham<\/a><\/p>\n

Because this is a free service supported by our small staff and volunteers, we are not able to offer much hand-holding, but we will help you out by email or message board when we can. Please be sure to read what you can about the installation and setup carefully before emailing or posting. Often times you can find what you need in the existing setup pages or the FAQ. We do not do tech support on the telephone!\u00a0 Please use email.\u00a0<\/strong><\/p>\n

Search is your friend!<\/strong><\/p>\n

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\"Screenshot<\/dt>\n
The Remote Base website has an excellent search tool. Use it to search for key words that might relate to the problem or question.<\/dd>\n<\/dl>\n<\/div>\n

Use the search field, located the top right of the main page, to look for key words related to whatever problem you are having.\u00a0 For example, if you type in the word Skype <\/em>and press the <Enter> key, the site search will return multiple results, one of which may be just what you are looking for to answer your question.<\/p>\n

There may be problems that we don’t know about or there may be mistakes in our pages that we should correct. If you find any errors, please let us know.<\/p>\n

Okay, let’s review that:<\/strong><\/p>\n

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  1. Problem arises.<\/li>\n
  2. Read the instructions.<\/li>\n
  3. Use the search function on the website to find key words.<\/li>\n
  4. Apply solution(s).<\/li>\n
  5. Try it again.<\/li>\n
  6. Check the instructions again and recheck your work.<\/li>\n
  7. Still won’t work?<\/li>\n
  8. Email for help.<\/li>\n<\/ol>\n

    Please do not ask me or our volunteers to solve your remote base problem on the air, on the nets, or by telephone.<\/strong><\/p>\n